Organizational Conflict Management

Spring 2012 quarter

Faculty

Theresa Aragon political science, public administration

Fields of Study

business and management

Description

This course is based on the premise that conflict is both “inevitable and beneficial” in successful organizations.  We will provide a foundation for our work through a brief overview of conflict resolution theory and practice.  We will examine interpersonal conflict, the role of organizational culture in conflict resolution and the impact of diversity on conflict.  Skill development in conflict management and resolution will be based on a collaborative approach involving team- work, case analysis, role-play, and theatric expression.  Readings will be drawn from relevant journals and books will include works on both organizational conflict and diversity.

Advertised Schedule

Required orientation: 5-6p Thu, Apr. 5; class schedule: 9a-5p Sat/Sun (Apr. 21-22, May 19-20)

Location

Olympia

Online Learning

Hybrid Online Learning < 25% Delivered Online

Books

Greener Store

Offered During

Weekend