Management Strategies for a Global Society

Winter Quarter 2003

A Three-Quarter Management Core Program

   Faculty: Theresa A. Aragon                                                   Faculty:  Neil Delisanti

  Office:  Library 3224                                                               Office:  Library 3224

  Office Hours: By Appointment                                                 Office Hours: By Appointment

  Phone: 360-867-6840                                                                Phone: 360-867-5486

  E-mail:                                             E-mail:


Classroom:  Library 1706


Class Sessions:    All Sessions are from 9:00AM to 5:00PM                      

 Saturdays & Sundays: Jan. 11-12; Feb. 1-2; Mar. 1-2,

 Program Description

This program will assess contemporary organizational and systems theory in the context of current and future advances in computer and communications technology.  We will examine organizations as interdependent within their economic, political and social environment.  Organizational development and management strategies will be analyzed in terms of current and future utility.  Diversity in the workforce and the impact of technology on the workforce will form the basis for identifying and developing skills conducive to managing in an information society.     Traditional elements of management programs such as decision-making, strategic planning, organizational behavior and conflict management will be incorporated throughout the program. Basic research skills will be enhanced through utilization of Internet resources. Application of theory and enhancement of critical thinking will occur through developing solutions to problems and case study analysis.   Assignments will place a heavy emphasis on developing analytical, verbal, written and electronic communication skills through dialogue, critical essays and case study analysis and presentation.  In addition, collaborative learning will occur through interactive development and intensive teamwork on case analysis and simulations.  This yearlong program will meet for three intensive weekends per quarter.  We will utilize WEB X to facilitate teamwork, to post critical commentary and to conduct on line seminars and discussion.

Winter Quarter emphasis will be on developing interpersonal management skills and globalization.

8 Upper Division Credits will be earned in Managerial Skills Development and International Business 

Spring Quarter emphasis will be on teamwork in solving managerial problems and case study analysis.  Spring dates:  April 5-6, May 3-4,  May 31 - June 1 .

 8 Upper Division Credits will be earned in Organizational Behavior & Development.

Program Objectives, Books & Evaluations

Develop interpersonal managerial skills

Develop an understanding of the impact of globalization on selected countries

Develop an understanding of Strategic Management concepts and analysis

Develop an understanding of International Organizations

Develop an understanding of the impact of communication and information technology.

Develop collaborative learning; team building and presentation skills.

Enhance and refine analytical, research, verbal and written communication skills.

Winter Quarter Required Texts

Fred R. David, Strategic Management Concepts, 9th edition, Prentice Hall, 2002. ISBN Paperback – 0-13- 049794-0

Oriana Fallaci, The Rage and The Pride, Rizzoli, 2002. ISBN: 0847825043


Walter LaFeber, Michael Jordan and the New Global Capitalism, W.W. Norton & Co., 1999. ISBN Paperback – 0-393-04747-4.

David A. Whetten, Kim S. Cameron, Dave Whetten, Developing Management Skills, Addison-Wesley Publishing Co., (4th Edition – January 1998)—paperback; and a student selected biography from list of business, political & social leaders.


Students are expected to fully participate in all aspects of the class, to thoroughly prepare for each class session and to complete all assignments on time. Late assignments will not be accepted. Attendance is essential. Unexcused absences, late, incomplete or unsatisfactory completion of assignments or plagiarism will constitute grounds for loss of credit.

Faculty are expected to be prepared for lectures and class sessions, to provide feedback on written assignments in a timely manner, to be available for consultation by appointment and to provide a written evaluation of the student’s overall work in the course.



You will be evaluated on:

Attendance and participation in class;

Thorough reading of assignments and preparation for seminar discussions;

The amount and quality of your work observed through your use of Web X;

Effective participation as a team member

The quality of ideas and writing in your essays and response to other writers;

The research, content, quality of ideas and writing in your leadership paper;

The use of effective communication skills & quality of your formal leadership presentation.

Assignment Notes

Critical Essays


Writing an essay is a means to extend, develop, refine, and crystallize your thinking. You must begin with a genuine question—to which you do not know the answer when you begin to write your paper. Last quarter faculty posed a specific question for each of the two assigned essays. This quarter you are to pose your own question, i.e., your thesis. Your reading of the seminar book should provide an answer to the question that you pose. Once you have an answer to the question, your job is to persuade your readers of its soundness. This will require logical argument, effective organization, and clear writing. Essays are expected to be typed, double-spaced, and to be no more than 4 pages in length (12 point font minimum). Citations from the reading are required. Essays will be posted on Web X to your author-specific Seminar forum, with a copy sent to your Seminar Faculty as an e-mail word attachment.

First Essay—On Michael Jordan and the New Global Capitalism

Second Essay—On The Rage and The Pride

Response to Essay

After you post your essays on Web X you will write a letter to one of your Seminar colleagues responding to her/his essay. These should be letters responding to the thinking in the papers—not picky responses to the technicalities of writing. However, form and content are inseparable in writing, and it is appropriate to comment on aspects of the writing that interfere with (or enhance) your understanding of the paper’s substance.

International Organizations Team Project

Your project will consist of an academic research paper, an executive summary of your paper and a formal presentation of your findings.


You will be asked to select a topic from those provided by Faculty for your project by January 12, 2003. The reason for early identification is to give you as much time as possible to excel on this project. Your paper is to provide a contextual background for the organization selected, take a position on the issue posed, and persuade your audience on the merits of your position. The project will be a team project and you will be assigned to a team no later than January 12, 2003. Your paper should be a minimum of 10 pages & not exceed 15 pages. Endnotes and Bibliography are in addition to the text. You will be expected to use a style and citation format appropriate to an academic research paper.

Executive Summary

The executive summary consists of a one-page distillation of the key points of your paper. You may also wish to note exceptionally useful references. You are required to bring enough copies of your executive summary for distribution to the class on the day of your presentation.

Formal Presentation

Each team will be given thirty minutes to provide a formal presentation on your subject. You may select whatever presentation format you feel will be most effective in conveying critical information to your audience. You may not, however, read any part of the presentation. We encourage you to use visual aids or other support for your presentation. You are encouraged to use power point and/or other multi-media presentation tools. The presentation will be graded on quality of content and effectiveness of communication.

Program Schedule

NB: This schedule is not set in concrete. Current events, learning challenges, etc., may dictate modifications in our schedule.



During Break

Read: Michael Jordan and the New Global Capitalism

Complete first essay.

January 6, 2002


Post: First Essay

January 8, 2002


Post: Response to First Essay


January 11, 2003




Overview of course

Seminar Assignments

Read: Whetten Chapters 8 & 9

Team Building

Team Assignments

Complete all assessments in Whetten, score, and bring to next class session.

Submit first essay: Michael Jordan and the New Global Capitalism,


January 12, 2003



Selection of topics for Term Projects

Supportive Communication

Seminar: Michael Jordan and the New Global Capitalism,





Week of

Jan. 13, 2003

Read: Whetten Chapter 4

Work on Term Project

Complete all assessments in Whetten, score, and bring to next class session. Review and prepare exercises in Whetten.

Week of

Jan. 20, 2003


Work on Term Project

Week of Jan. 27, 2003

Complete Term Project


Saturday February 1, 2003

Class Session

Presentations: Teams 1, 2 & 3

Submit Term Project Paper

Presentations as Assigned


February 2, 2003

Class Session

Presentations: Teams 4 & 5

Supportive Communication

Presentations as Assigned





Week of

February 3, 2003

Read: Whetten Chapter 5

Read: Oriana Fallaci, The Rage and The Pride

Complete all assessments in Whetten, score, and bring to next class session. Review and prepare exercises in Whetten.



Week of February

10, 2003

Complete Second Essay on The Rage and The Pride

Read: Whetten Chapters 6 & 7

Complete all assessments in Whetten, score, and bring to next class session. Review and prepare exercises in Whetten.

February 12, 2003


Submit 2nd Essay to Seminar Leader via e-mail attachment.

Post Essay on Seminar Forum

February 14, 2003

Read all seminar members’ essays.

Select one for response. Draft Response






February 17, 2003

Finalize Response to seminar member

Post response to selected seminar member’s essay.

Week of February 17, 2003

Read: Fred R. David, Strategic Management Concepts Intro -Chapter 3

Prepare for discussion of issues for review

Week of February 24, 2002

Read: Fred R. David, Strategic Management Concepts Chapters 4 -6

Prepare for discussion of issues for review





Saturday, March 1, 2003

Class Session

Seminar: The Rage and The Pride

Power and Influence

Motivating Others

Managing Conflict

Review and have David & Whetten prepared for Discussion


March 2, 2003

Class Session

Strategic Management

Introduction to Case Study Analysis Model

Introduction to Strategic Analysis

Selection of Case Study Teams

Assignment of Case Studies

Celebration of Achievement

Review and have David prepared for Discussion


Celebration of Achievement