Introductory Management Topics:

A Few Good Managers Wanted

A Three Quarter Management Core Program


The Evergreen State College

    Winter Quarter 2004


Faculty: Theresa A. Aragon                                                                                        Faculty:  Neil Delisanti

Office:  Library 3224                                                                                                  Office:  Library 3224

Office Hours: By Appointment                                                                                     Office Hours: By Appointment

Phone: 360-867-6840                                                                                                Phone: 360-867-5486

E-mail:                           Classroom:  Library 1612                     E-mail:



Class Sessions: All Sessions are from 9:00AM to 4:00PM             
Saturday January 10, 2004; Saturday & Sunday:  January 31 & February 1,  2004; February 21 & 22, 2004; March 6&7, 2004 


Program Description


This program will assess management and leadership in the context of contemporary technological advances and globalization. 

We will examine organizations as interdependent within their economic, political and social environment.  Organizational development and management strategies

will be analyzed in terms of current and future utility. Traditional elements of management programs such as decision-making, strategic planning, organizational

behavior and conflict management will be incorporated throughout the program. Basic research skills will be enhanced through utilization of Internet resources.

application of theory and enhancement of critical thinking will occur through developing solutions to problems and case study analysis.   Assignments will place 

heavy emphasis on developing analytical, verbal, written and electronic communication skills through dialogue, critical essays and case study analysis and presentation.

In addition, collaborative learning will occur through interactive development and intensive teamwork on case analysis and simulations.   


Fall Quarter emphasis will be on strategic management theory and an introduction to globalization & technology. 

8 Upper Division Credits will be earned in Strategic Management and International Business

Winter Quarter emphasis will be on organizational development and developing interpersonal management skills.

8 Upper Division Credits will be earned in Strategic Management and Organizational Development

Spring Quarter emphasis will be on   managerial self-assessment, interpersonal management skills, leadership, strategic management and orgtl. development.

8 Upper Division Credits will be earned in managerial skills development, international business and organizational development.


Winter Quarter Program Resources


Buckingham, Marcus and Coffman, Curt. First, Break All the Rules: What the World's Greatest Managers Do Differently, Simon & Schuster (1st Edition) May 1999.   

David, Fred R. Strategic Management: Concepts and Cases, Ninth Edition, Prentice Hall College Division 9th edition, 2002 ISBN: 0130479128,

Lencioni, Patrick M, The Five Dysfunctions of a Team: A Leadership Fable, Jossey-Bass, (1st Edition) March 2002.  ISBN: 0787960756

Mansbach, Richard W. & Rhodes, Edward Joseph (editors), Global Politics in a Changing World: A Reader, Paperback (2nd edition) Houghton Mifflin College, (2003).

Spencer, Johnson MD et. al. Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life, Putnam Sept. 1999. ISBN: 0399144463





Winter Quarter Program Objectives




Students are expected to fully participate in all aspects of the class, to thoroughly prepare for each class session and to complete all assignments on time. Late assignments will not be accepted. Attendance is essential. Unexcused absences, late, incomplete or unsatisfactory completion of assignments or plagiarism will constitute grounds for loss of credit.


Faculty are expected to be prepared for lectures and class sessions, to provide feedback on written assignments in a timely manner, to be available for consultation by appointment and to provide a written evaluation of the student’s overall work in the program.




You will be evaluated on:

(1)  Attendance and participation in class;

(2)  Thorough reading of assignments and preparation for seminar discussions;

(3)  The quality of ideas and writing in your written responses to issues, exercises, essays and responses to classmates’ essays;

(4)  The research, content, quality of ideas and writing in your team case analyses and term project

(5)  The demonstration of effective team building skills and teamwork

(6)  The use of effective communication skills & quality of your team’s formal term presentation.


NB:  Your case analyses and term project will be team efforts this quarter.  These assignments assume equal contributions

by each team member and thus each member of the team will receive identical evaluations for these assignments.  Therefore, achieving team synergy should be a top priority.













Assignment Notes


Seminar Preparation


It is expected that you will have thoroughly and thoughtfully read the selections for seminar.  You are asked to prepare at least two topics for discussion and be able to clearly articulate why you have selected a given topic.  You should also be prepared to identify key themes in the reading selections.


Discussion Questions & Experiential Exercises


You are to complete this assignment to the best of your ability, as they will serve as a foundation for the remainder of the program and for honing your skills in case analysis.  You do not need to go into great detail but you should provide a sufficient response to serve you as a study guide.  These assignments are to be submitted to your seminar leader at the beginning of class on the due date.


Creative Presentation


Having read Who Moved My Cheese, visually communicate the concept of resistance to change in a five to seven-minute (5-7minute) presentation.

This may be either an individual or team presentation.  The time allotted remains the same whether it is done as a team or as an individual presentation.  You may use video, skit, movie, multi-media, photography, drawings etc.  (This is not a speech.)



Critical Essays


Writing an essay is a means to extend, develop, refine, and crystallize your thinking. You must begin with a genuine question—to which you do not know the answer when you begin to write your paper. Faculty has chosen a specific question for each of the two assigned essays. Your research should provide an answer to each question—that is your thesis. Once you have an answer to the question, your job is to persuade your readers of its soundness. This will require logical argument, effective organization, and clear writing. Essays are expected to be typed, double-spaced, and to be no more than 4 pages in length (12 point font minimum). Citations from the reading are required. Essays will be posted on Web X to your author-specific Seminar forum, with a copy sent to your Seminar Faculty as an e-mail word attachment.


First Essay—Global Politics & Leadership

Use your readings in Global Politics to respond to the following:


Nations now (2004) have less autonomy and ability to control domestic and international trade policy?  Provide at least two examples to support your response.


 Response to Essay

After you post your essays on Web X you will write a letter to one of your Seminar colleagues responding to her/his essay. These should be letters responding to the thinking in the papers—not picky responses to the technicalities of writing. However, form and content are inseparable in writing, and it is appropriate to comment on aspects of the writing that interfere with (or enhance) your understanding of the paper’s substance.







Case Analysis


It is expected that your case analysis will evidence your best critical thinking. The case analysis must follow the guidelines provided.  The narrative should clearly support your recommendation.  Case study analyses are to be typed, double-spaced using a 12-point font and should not exceed 5 pages.  Citations, footnotes or endnotes should be provided as necessary or relevant. Case analyses are to be sent to your faculty seminar leader as a word attachment via e-mail.   This quarter each student will be assigned to a team and case analysis will be completed and submitted as a team effort.



International Governance Project


Your International Governance Project will consist of an outline, bibliography, an executive summary of your presentation to be submitted to the appointed faculty member and a formal presentation of your findings at the end of the quarter.


You will be given a choice of international organizations.  We will make every effort to give each team their first choice.   Students will be assigned to each topic area and they will work as a team in developing the outline, bibliography, executive summary and formal presentation.  Topics and Teams will be identified on December 7, 2003.   The reason for early identification is to give you as much time as possible to excel on this project.   Your paper & presentation will be the major project for this term. The project will consist of a presentation that provides a summary overview of all of the topics listed below concluding with a critical analysis and your assessment of the organization’s ability to realize its mission and achieve its goals.


Brief historical overview of organization      

Vision, Mission and Goals of organization

Size, scope and jurisdiction of organization

External global environmental scan

Current managers and management structure of organization

Organization’s financial data: source of revenue; budget; etc.

Organization’s membership and other stakeholders. Identify stakeholders and explain why they are stakeholders.

Organizational culture



Executive Summary

The executive summary consists of a one-page distillation of the key points of your presentation.  You may also wish to note exceptionally useful references.

You are required to bring enough copies of your executive summary for distribution to the class on the day of your presentation.


Formal Presentation

Each team will be given up to thirty minutes to provide a formal presentation on your subject.  You may select whatever presentation format you feel will be most effective in conveying critical information to your audience.  You may not, however, read any part of the presentation.  We encourage you to use visual aids or other support for your presentation.  You are encouraged to use power point and/or other multi-media presentation tools. The presentation will be evaluated on quality of content, team synergy and effectiveness of communication.









Program Schedule


NB:  This schedule is not set in concrete.  Current events, learning challenges, etc., may dictate modifications in our schedule.


“Give me a”  BREAK


PROGRAM Session BREAK December 8, 2003 to January 10, 2004

Read: Spencer


Read:  David, Chapter 4


Read:  Mansbach & Rhodes Chapt. 1, pp. 1-12

Prepare: Creative Presentation (Individual or Team)


David: Review key terms and concepts pp.151-152; Prepare written responses for Issues for Review & Discussion p. 152 Nos. 1, 2, 7,13, 16   and for Experiential Exercises:  p. 154-EE4A Steps 1-3. 


Purchase and begin reading books for Winter term




DATE                                                  AGENDA/ PREPARATION                                            ASSIGNMENTS 


January 10, 2004


Class Session

Welcome Back

Creative Presentations

Discussion:  David Issues (Chapt. 4)

Review Internal Case Analysis Format, Financial Ratios & IFE, etc.

Brief discussion of M&R  Chapt. 1

Due:  Creative Presentation on Spencer

Due:  Responses to David issues and exercises






DATE                                              AGENDA/ PREPARATION                                             ASSIGNMENTS                  

Week of January 11, 2004


 Read:  Lencioni     

Set up organizational meetings for term project teams and for case analyses teams.  (virtual or in person).  Establish working guidelines for each team; address strengths & weaknesses of members; etc.  Develop a team covenant.

January 18, 2003 by 7:00PM


Submit Hershey’s Internal Case Analysis to Seminar Leader via e-mail







DATE                                      AGENDA/ PREPARATION                              ASSIGNMENTS               

Week of January 18, 2004

 Read:  David:  Chapter 5

Read:  Mansbach & Rhodes Chapt. 5, pp. 125-131; Chapt. 7, pp209-218; and Chapt. 10, pp. 289-292




David: Review key terms and concepts p.187; Prepare written responses for Issues for Review & Discussion p. 187 Nos. 1-10 and for Experiential Exercises:  p. 191-EE5C Steps 1 &2; p. 181-2-EE5D Steps 1&2.

January 25, 2004 by 7:00PM


Submit Avon’s Internal Case Analysis to Seminar Leader via e-mail





DATE                                               AGENDA/ PREPARATION                      ASSIGNMENTS

Week of January 25, 2004

Read:  David Chapt.  6

Read:  Reebok International, Ltd. Case

David: Review key terms and concepts p.225; Prepare written responses for Issues for Review & Discussion p. 226 Nos. 1, 7 & 9 and for Experiential Exercises:  p. 229-EE6E. 




DATE                                               AGENDA/ PREPARATION                                   ASSIGNMENTS                  

Class Session

January 31, 2004

Team work Exercises

Case analyses teams (time/exercise)

Term Project teams (time/exercise)

Econ Lecture

Review Hershey & Avon Internals

Seminar:  Mansbach & Rhodes 

Due:  David responses

Due:  Fully executed copy of covenants for case and project teams.

Due:  Preliminary Outline & Bibliography for Term Project

Class Session

February 1, 2004



Discuss David Responses

Review all matrices etc. from 5 & 6

Review case format for integrated external/internal analysis

Team time to develop SWOT, ratios EFE’s etc. on Reebok







DATE                                      AGENDA/ PREPARATION                                    ASSIGNMENTS                  

Week of February 1, 2004

Review:  Reebok

Read: Wal-Mart Stores, Inc.

 Prepare case analysis on Reebok case.


February 8, 2004 by



Submit Reebok case analysis to seminar leader

via e-mail attachment




DATE                                      AGENDA/ PREPARATION                                    ASSIGNMENTS                  

Week of February 8, 2004


Read: Read:  Mansbach & Rhodes Chapts.

           5, 7 & 10. 


Prepare case analysis on Wal-Mart

 February 15, 2004


 Submit Wal-Mart case analysis to seminar leader

via e-mail attachment







DATE                                      AGENDA/ PREPARATION                                   ASSIGNMENTS                  

Week of February 15, 2004

 Review:  All readings in Mansbach & Rhodes

Prepare Critical Essay

February 18, 2004 by 7:00PM


Post M&R Critical Essay


February 19, 2004


Read M&R Postings from your seminar group

February 20, 2004 by 7:00PM


Post response to M&R essay.   Review responses.

Class Session

February 21, 2004

Case analysis Workshop:  Cases Reebok & Wal-Mart

Interpersonal skills workshop (Gaining power& influence)

Term Project Team Time

Due:  Hard copy of M&R Essay due to your seminar leader.

Class Session

February 22, 2004

Seminar:  M&R

Interpersonal skills workshop (Conflict Mgt or Motivating others













DATE                                      AGENDA/ PREPARATION                                   ASSIGNMENTS                  

Week of February 22, 2004

Continue Working on Term Project

Read: Buckingham

Identify at least two seminar topics for Buckingham




DATE                                      AGENDA/ PREPARATION                                    ASSIGNMENTS                  

Week of February 29, 2004

 Continue work on Project Presentation



Sunday February 29, 2004 by 7:00PM


Post:  Seminar topics for Buckingham

Class Session

March 6, 2004


Presentation of Term Projects

 Seminar:  Buckingham

Sign up for eval conference


Due: Term project bibliography, outline and executive summary  

Due:  Presentations as Assigned


Class Session 

March 7, 2004


Presentation of Term Projects

Review of Syllabus for Spring Qtr.

Key learnings debrief

Celebration of Achievement

Presentations as Assigned