FINAL 1/3/05 
Changes posted (2/01)
                                  The Evergreen State College

Graduate Program in Public Administration

Core Program:  Doing Public Administration, Winter 2005

Tuesday, 6-10 p.m,  Seminar II B1105


Faculty             Email                                            Phone                 Office                      Office hours

Larry Geri            867-6616        Lab 1, 3002             By appointment.

Joan Bantz                867-5095        Lab 1, 3011             M/T 3-5pm; by appt.

Mitsuharu Mitsui   867-6370        Lab I, 3008              By appointment


OVERVIEW and Learning Objectives


This quarter we will examine the practical side of public administration with an emphasis on collaboration and the people side of management.  Organizations in the public and non-profit sectors face a set of common tasks.  They must:

·        Select a strategy and design their organizations to attain their goals, objectives, outcomes, facilitate its implementation, and evaluation;

·        Recruit, hire, motivate, coach, mentor, train and retain staff, with the knowledge, skills and abilities that are necessary to meet organizational goals;

·        Manage money—obtain appropriate resources, convince donors and/or public officials that the resources are necessary, used effectively, and account for all expenditures

·        Use information technology.

·        Their leaders must find ways to administer it all, manage their own lives, work effectively with others and move forward despite the inevitable forces of entropy that threaten continuous chaos.   This requires a realistic sense of self, grounded in one’s core values, as well as the ability to think creatively and work collaboratively. 


The learning objectives for the quarter are to:


1. Gain an understanding of the cornerstones of administration, including organizational theory, development and behavior, budgeting, human resources, strategic planning, decision- making, and information technology. 

2. Develop an understanding of the distinctive elements of nonprofit organizations.

3. Improve our awareness of representativeness and diversity as central values in public administration.

4. Increase understanding of group dynamics and collaboration skills.

5. Refine skills of critical thinking, writing, speaking across differences, active listening, and team- work.

6. Improve our proficiency with web-based communication tools.




Denhardt, Robert B. , Janet Vinzant Denhardt and Maria P. Aristigueta (2003).  Managing Human Behavior in Public and Nonprofit Organizations. paperback  Sage.  ISBN: 0-7619-2474-4.

Whyte, David. (1996). The Heart Aroused. New York: Currency. Paper. ISBN: 0385484186.

J. Steven Ott (2001).  Understanding Nonprofit Organizations.  Boulder, CO: Westview Press. paperback.  ISBN:  0-8133-6787-5

Rosenbloom and Kravchuk, Public Administration (from fall quarter)


Articles and cases:  Listed on the calendar.


WebCrossing:  We will continue to use Web Crossing this quarter to facilitate skill building and facilitate a sense of community" out of class.  Note changes below in how we will use WebCrossing  this term.  Over the course of the quarter, read and respond to at least 4 of your peer’s postings, selecting a different peer each time for the response. website:




1.  Seminar Preparation.  Continue fall quarter’s practice of writing a short (1-2 pages, double-spaced) paper in preparation for each week’s seminar.  These need not be posted to Web Crossing. 


2. Reflection papers. each   This quarter we are emphasizing the inner and outer worlds of the leader and administrator—in Japanese parlance, “uchi/soto,” or inside/outside.  Our belief is that most capable leaders have considerable knowledge of themselves, their preferences, strengths and weaknesses, and that this serves as their foundation for personal and organizational action. 


The first reflection paper will be due week 1.  First do the assigned readings, then complete a personal vision statement exercise (see pg. 33 of Denhardt and Denhardt), the instruments in the appendix to Chapter 2 of Denhardt, and the online version of the “temperament sorter” at (there is no charge, but you need to register and provide a password to complete the online instrument). 

Or you may use your preexisting knowledge of your Myers-Briggs Type.   Your paper should include your personal vision statement, reflection about the state of your self-knowledge, and anything else you want to include about your strengths, weaknesses, tendencies and goals.  Bring a hard copy of this paper to class.  You may post it to Web Crossing if you wish but it is not required.  The paper should be 2-4 double spaced pages.


The second reflection paper will be due week 8.   Reflect on what you learned this quarter, about the specific course topics, about yourself, and about your ability to work with others. Write a paper of no more than 4 double spaced pages in which you compare your vision statement with what you gained from your work this quarter, reflect upon what you may do differently in the remainder of your course work.  Again, posting this paper to Web Crossing is optional. 


3. Case analyses.   Weeks 4, 5 and 7 we will read and analyze a case study relevant to the week’s topic. Write a short memo (not to exceed three double-spaced pages) that summarizes the key facts and issues in the case, your assessment of the problem that needs to be addressed, and recommendations.  We will do a workshop during Week 2 on case analysis techniques.  Post these to Web Crossing by Sunday evening at 8 p.m.  Those is Larry’s seminar, also please bring a hard copy to class.  (Not required for Joan’s students).


Additional instructions will be provided for the case to be discussed in Week 6, when we will do a roleplay.  No written case analysis will be required.


4. Teach to learn team.  Students will self-select into teams of 4-5 students.  We will do this during class weeks one, two and three.  Each group will select an area of interest related to the topics covered in this course.  Early in the quarter we will have extensive class discussion on possible topics for this assignment.  Week 3 the teams will meet in class and develop and turn in a Team Agreement.


The task of your team will be to develop a 45 minute training program on this topic. You can use media, engage the class in an exercise, do a role-play, or whatever makes sense.  Have fun with the topic.  Each member of the group must participate in the presentation.   The group will turn in a training design (this is the plan for the training), that lays out exactly how the material will be presented, who will present what, and the start and stop times for each component of the training. It will also include a bibliography. 

Teams will present weeks 5, 6, 7, and 8.  There will be a sign-up sheet and 2-3 teams will present on each of those class sessions.


The process for working together is a key element of this assignment.  Peer evaluations of each team member, yourself as well as assessment of the team performance will be conducted. 

5. Administering a Public Policy.   You will analyze the administrative side of the policy area you selected in fall quarter (or an agency or nonprofit organization of your choice).   Pick an agency that is involved in implementing this policy and write a paper of 8 double spaced pages or less in which you describe its:


Mission, vision and objectives               Budget  Challenges and/or lessons learned.

Organizational structure                       Staffing           

Relationship to other levels or parts of government and/or non-profit organizations    

Management innovations (if any)         Accomplishments (results)


As part of your research, you will interview the director or program manager about the accomplishments of the program as well as current challenges.  You will need to prepare and submit a Human Subjects Review as part of this process (we will cover this in class during Week 2).

Include citations and a bibliography with the paper (this can be in addition to the 8 page body of the paper).  You will present a brief (3-minute) summary on the last night of class within seminar.  
The paper and presentation are due March 8th.
   (Please post it to WebCrossing when completed).


Credit:  Students will receive 4 graduate credits based upon satisfactory and on-time completion of all course requirements and assignments.  The seminar faculty member of the team will make credit denial decisions.  No partial credit will be awarded.  Plagiarism, failing to complete one or more assignments, completing one or more assignments late (without having made special arrangements in advance of the due date) or two non-excused absences, may constitute automatic denial of credit.


Evaluation: Each student is expected to participate in the end of quarter evaluation conference with faculty. Students are expected to provide a written evaluation of their faculty member.Your evaluation of the faculty can be given to the program secretary.

Students can expect the faculty member to be prepared for classes and seminars, to be available for office hours as posted and for scheduled meetings outside of office hours, to respond to telephone or email messages in a timely manner, and to provide timely feedback on assignments. All students will receive a written evaluation of their academic performance by their faculty.


Covenants: In furtherance of our learning community, we expect students and faculty to:
· Act in accordance with the Evergreen Contract and Student Conduct code.
·  Promote a cooperative, supportive atmosphere within the community; give everyone opportunity for self-reflection and expression.
·  Use high standards in reading the text and preparing papers, lectures, and comments in seminar.
·  Handle all disputes in a spirit of goodwill.


Both students and faculty agree to discuss any problems involving others in the learning community directly with the individuals involved, with the right to support from other program members during those discussions, if that seems helpful. For example, students must first discuss any problems involving a faculty member directly with the person in question; other faculty will refrain from discussing details of any such problem except in the above format.



Tentative schedule:





Assignments Due

Week 1.  January 4

The Inner Game: The Johari Window, Cultural Competency. Larry/Joan/Mitsui

Syllabus overview

Mitsui: Service Management

Denhardt, Ch. 1-3, 6.

First reflection paper due.

Week 2  January 11

Organizations I:

Structure and Power

Case analysis workshop: Larry

Human Subjects Review

R&K: 4, 5

Denhardt: 8

Lee: “Judicial theory”


Week 3 January 18

Collaboration, Creativity and Communication:

The Outer Game: Joan

Complete team selection

Denhardt: 9, 10, 11

Multicultural article


Week 4 January 25

Organizations II: Human Relations and Culture

Multiculturalism: Joan

Paul Johnson  video

Denhardt, 7 (not chp 6), 12

Article: McKendall  Org Change

Case: USDA

Case analysis due.

 Team Agreement

Post to Web Crossing 1/23/05 at 8 pm.

Week 5 February 1st  

Non Profit Organizations: Lisa Smith,  Enterprise for Equity

Ott: pgs. 9-24; 93-107; 167-194; 211-222; 283-297; 309-338; 345-365.

Case: Am. Red Cross

Case analysis due.

Human Subject Review  Due

Post to Web Crossing 1/30/05 at 8 pm.

Week 6  February 8th

Strategic Planning and Decisionmaking:  Larry

R&K: 7

Denhardt: 5

Case: Appalachian Mtn IS ELIMINATED.

Teach to Learn Presentations: Team I and II

Case analysis

Week 7  February 15th 

Budgeting:  Karen Lane
Mitsui: on Japanese NGO’s

Articles: R&K Ch.6; Priorities of Government

Case: DSHS

Teach to Learn Presentations

Team III and IV

Week 8  February 22nd

Larry: “Uchi/soto”: Leadership and  the Inner and Outer game


Article, Ethical leadership

Teach to Learn Presentations

Team V and VII

Reflection paper 2 due.

Week 9  March 1st

E-government: Panel

Article, TBD: On line

Teach to Learn Presentations
Team VIII and IX

Week 10  March 8th

Final Presentations



Final Presentations: in seminar

Final Paper Due-bring hard copy to class; Post to Web Crossing when completed.